Ender offers a 30-day money-back guarantee. You can receive a refund in your first 30 days with no questions asked. For more information about our refund policy, see below.
Request a refund
Visit the request a refund article for more information on submitting a refund request.
30-day refund policy
You can request a refund anytime within 30 days of the date your Ender membership was first billed. If you don’t remember the date, you can view a history of all payments from the platform’s billing dashboard or search for the payment receipt email.
Refund exceptions
We reserve the right, in our sole discretion, to limit or deny refund requests to members who have violated our terms of service, community rules, or trust and safety guidelines.