As part of Ender’s 30-day money-back guarantee, you can receive a full refund anytime in the first month with no questions asked, provided the request meets the guidelines of our refund policy.
Submit a request
To request a refund, contact our team by emailing [email protected] or by texting (650)-265-6500. We’ll get back to you within 24 hours.
After the request
Once your refund has been processed, a refund confirmation email is sent to your email. Depending on your bank’s processing time, your refund may take 5-10 business days to show up in your account.